News & Blog

06 Nov 2014
Buy With Confidence scheme membership

Lathwell approved by Trading Standards for Buy With Confidence scheme

We're delighted to say we've been awarded membership of the nationwide 'Buy With Confidence' scheme by Trading Standards.

In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks.

Membership of the scheme is not given lightly. We were recommended by enterprise agency BIP and had a visit by Devon & Somerset Trading Standards, which investigated a number of our processes, checked our complaints and financial history, and sought references from previous clients. We were also required to have a Criminal Records (basic disclosure) check as we work with schools.

Further, we had to commit (quite rightly!) to the scheme’s code of conduct, which requires us to follow the letter and spirit of the law, and our business conduct will continue to be monitored in future. 

While we've always put great service at the top of our priority list, it's still nice to know that we sailed through the process. We even received more than the required number and level of positive references for our strategic marketing, branding, PR & communications, copywriting and graphic design work from clients.

We hope this membership is just one more way in which we can demonstrate how seriously we take our service commitment to clients. It also allows us to become a service provider under various public sector schemes. Watch this space for more news on this - coming soon!

Tags: Branding, Communications, Devon, Graphic design, Marketing, PR, Somerset